How to Change Your Login Password on OKX

Self-Service Tool

For quick access, use our self-service password reset option:

👉 Reset Password Now

Changing Password on the OKX Mobile App

If You Remember Your Current Password

1. Open your OKX app and navigate to User Center
   (Access your account settings)
2. Select Profile & Settings → Security → Login Password under Authentication Methods

3. Enter the required information:

   • Current password

   • New password (8-32 characters with):

     • 1 lowercase letter
     • 1 uppercase letter
     • 1 number
     • 1 symbol
   • Complete security verification (SMS/email/authenticator app)
   • Click Confirm
4. You'll receive email/SMS confirmation upon successful change

🔒 Security Note: Withdrawals and P2P trading will be restricted for 24 hours on new devices after password changes.

If You've Forgotten Your Password

1. On the login page, enter your phone/email and select Forgot Password
2. Verify your identity and select Next

3. Create a new password meeting security requirements:

   • 8-32 characters
   • Mixed case letters
   • Numbers and symbols
   • Confirm the new password
4. Complete 2FA authentication and confirm
5. Log in again with your new credentials

👉 Need Help with Password Reset?

Changing Password on OKX Web Platform

With Current Password Knowledge

1. Login to your account at OKX.com
   (Navigate to Profile Icon → Security)
2. Under Authentication Methods, select Change Password next to Login Password

3. Provide:

   • Current password
   • New secure password
   • 2FA code (if enabled)
4. Confirm changes via email/SMS notification

Password Recovery Process

1. On login page, select Forgot Password
2. Enter registered phone/email → Next
3. Complete verification steps
4. Set new secure password following requirements
5. Re-login with updated credentials

• • *

Password Security Best Practices

• 🔄 Change passwords every 90 days
• 🚫 Never reuse passwords across platforms
• 🔐 Use password managers for complex credentials
• ⚠️ Beware of phishing attempts
• • *

FAQ: Password Management

Q: How often should I change my OKX password?

A: We recommend updating every 3 months for optimal security.

Q: Why can't I withdraw immediately after password change?

A: This 24-hour security hold protects against unauthorized access on new devices.

Q: What makes a strong password?

A: Combine random words, numbers, and symbols (e.g., "Tulip$42Bicycle#Moon").

Q: Can I use biometrics instead of passwords?

A: Yes! OKX supports fingerprint/face ID as alternative authentication.

Q: What if I don't receive the reset email?

A: Check spam folders or contact support.

Q: Are password requirements different for web vs app?

A: No, both platforms enforce identical security standards.

Need Further Assistance?

Our 24/7 support team is ready to help with any account security concerns.

👉 Contact OKX Support