We’re thrilled to announce OKX SERVIÇOS DIGITAIS LTDA., OKX’s dedicated entity for Brazilian users. This upgrade ensures a seamless platform tailored for Brazil, featuring:
- Localized customer support
- BRL deposits/withdrawals (including cash options)
- Optimized token availability
Key Migration Requirements
To ensure uninterrupted access, users must only hold tokens supported by the local entity. Unavailable tokens require action before migration:
- Convert to an available token.
- Withdraw to an external wallet.
⚠️ Important: Unsupported tokens will be frozen post-migration and can only be withdrawn externally. View the list of supported tokens here.
Additional Steps to Avoid Account Freezes
- Margin Mode: Set all trading accounts/subaccounts to "No Margin".
- Identity Verification: Complete KYC by the deadline emailed to you.
Position Management:
- Close margin, perpetual, futures, and options positions.
- Redeem funds from Grow products (Earn, Loan, Jumpstart).
👉 Explore OKX Brazil’s latest features
FAQs
Q: Can I still withdraw frozen tokens?
A: Yes, but only to an external wallet—not for trading.
Q: What happens if I miss the KYC deadline?
A: Your account will be frozen, but withdrawals remain enabled.
Q: Are BRL cash deposits instant?
A: Processing times vary by partner; check the platform for details.
Q: Will OKX Brazil support more tokens later?
A: Yes, the token list will expand based on local demand.
Why This Update Matters
OKX Brazil’s refined terms prioritize regulatory compliance and user convenience, aligning with Brazil’s dynamic crypto ecosystem.
👉 Download the OKX App now to experience these upgrades firsthand!
Note: All hyperlinks except the specified OKX anchor text have been removed. Contact OKX support for further assistance.