When trading cryptocurrencies on OKX (formerly Ouyi), you'll need to provide your receiving address for transactions. This guide covers everything you need to know about finding, using, and troubleshooting OKX wallet addresses.
Where to Find Your OKX Receiving Address
Locating your OKX wallet address is straightforward, but always double-check the network and address accuracy before transactions. Follow these steps:
- Log in to your OKX account
- Navigate to [Asset Management] → [Deposit]
- Select your cryptocurrency from the list or search field
- Choose the correct deposit network
- If required, note the Tag/Memo (usually a numeric string)
- Copy the displayed [Deposit Address] and [Tag]
👉 Secure your transactions with OKX's verified deposit addresses
Important notes:
- Always verify the network matches the sender's requirements
- For currencies requiring a Tag/Memo, include it with the address
- Bookmark your frequently used addresses to prevent errors
Can You Modify Your OKX Receiving Address?
OKX wallet addresses cannot be modified once generated. The platform automatically assigns unique addresses for each cryptocurrency. If you need a new address:
- The system generates new addresses periodically for privacy
- Previous addresses remain valid indefinitely
- No action is required - your funds will arrive regardless of which valid address you use
Troubleshooting Deposit Errors
If you've sent funds to an incorrect address:
Scenario 1: Wrong Network/Contract
If the:
- Cryptocurrency
- Network, or
- Contract address
...don't match OKX's requirements, your deposit won't be credited. Contact OKX support immediately.
Scenario 2: Valid Address But No Deposit
- Verify transaction status on the sending platform
- Check blockchain explorers for confirmation
If confirmed but not showing, contact OKX support with:
- Transaction hash
- Sending/receiving addresses
- Network details
FAQs About OKX Receiving Addresses
Q: How often does my OKX address change?
A: Addresses may refresh periodically for security, but all previously generated addresses remain valid.
Q: Can I use the same address for different cryptocurrencies?
A: No, each cryptocurrency has a unique address format. Always use the address generated for that specific asset.
Q: What's the difference between 'Deposit Address' and 'Tag'?
A: The address identifies your account, while the Tag (for certain currencies like XRP) specifies the exact destination within OKX's system.
Q: How long do deposits take to appear?
A: Most appear within:
- 2 network confirmations for ERC-20 tokens (~10 minutes)
- 6 confirmations for Bitcoin (~1 hour)
- Faster networks (e.g., TRC-20) often complete in seconds
👉 Experience faster deposits with OKX's optimized networks
Q: What if I forgot to include the Tag/Memo?
A: Contact support immediately with transaction details. Recovery may take 7-15 business days.
Best Practices for Safe Transactions
- Always double-check addresses before sending
- Send a small test transaction first
- Bookmark your OKX deposit pages
- Enable 2FA for account security
- Keep your devices malware-free
Remember: Blockchain transactions are irreversible. Taking these precautions ensures your funds arrive safely at their destination.