Withdrawing cryptocurrency refers to transferring digital assets from your OKX exchange account to another exchange or external wallet via blockchain withdrawal or internal transfer.
Blockchain Withdrawals
To move your cryptocurrencies from OKX to an external wallet or another exchange, you'll need to perform a blockchain withdrawal. Here's how:
- Select the cryptocurrency you wish to withdraw.
- Choose the correct withdrawal network - this must match the deposit network used by your destination wallet/exchange (e.g., both using BTC-Bitcoin network).
Enter:
- Withdrawal address
- Amount
- Network fees
🔔 Important: Some currencies like XRP require both an address and a tag (Memo/Tag) for successful transactions.
After submission, if the address isn't saved as a verified address, you'll need to complete secondary verification via email/SMS. The withdrawal processes once confirmed.
Key Details:
- Minimum withdrawal amounts apply (varies by currency)
- 24-hour withdrawal limits depend on your KYC verification level
- Network fees go to blockchain miners (not OKX) - higher fees enable faster confirmations
- Blockchain withdrawals and internal transfers share the same 24-hour limit
Internal Transfers (Fee-Free)
For transfers between OKX users:
- Select currency
- Enter recipient's details (UID/email/phone number/sub-account)
- Specify amount
💰 Advantage: Instant transfers with zero fees
Withdrawal Status Guide
| Status | Description |
|---|---|
| Pending | Request submitted, awaiting processing |
| Manual Review | Some withdrawals require phone verification by OKX support |
| Processing | Assets being transferred on blockchain (no manual intervention possible) |
| Completed | Visible on blockchain explorer (check via: PC > Withdrawal > Full Records) |
Troubleshooting Failed Withdrawals
👉 If funds don't arrive:
- Check blockchain confirmation status
- If confirmed but not received, contact the receiving platform (OKX has completed its withdrawal process)
⏳ For delays >1 hour without TxID generation, contact OKX support with withdrawal record screenshots.
Critical Precautions
✅ Always verify:
- Correct cryptocurrency (including contract address)
- Matching blockchain network (e.g., USDT-ERC20 vs. USDT-TRC20)
- Minimum withdrawal amounts (shown on withdrawal page)
💡 Remember: Network congestion may cause delays. Higher fees speed up confirmations.
FAQ
Q: Why does my withdrawal need a Tag/Memo?
A: Certain currencies like XRP require this additional identifier for successful transactions. Always check requirements for your specific cryptocurrency.
Q: How long do withdrawals usually take?
A: Processing times vary by network congestion. Most complete within 30 minutes, but complex cases may take hours.
Q: What happens if I send to the wrong address?
A: Cryptocurrency transactions are irreversible. Always double-check addresses and networks before submitting.
👉 Learn how to deposit crypto for when you need to fund your account.
Disclaimer: This content may contain product information not available in all regions. Cryptocurrency investments involve risk; please consult financial professionals regarding your specific situation. © 2025 OKX. Licensed for non-commercial sharing with attribution.