Our comprehensive Crypto.com review evaluates whether this exchange suits your crypto needs based on hands-on testing.
Our Takeaway
Crypto.com provides a streamlined ecosystem for crypto services, including trading, staking, and lending. Its standout feature is the Visa debit card with cashback rewards. However, it lacks advanced trading options like margin or futures markets while supporting fiat transactions.
Pros:
- Supports 229+ cryptocurrencies
- Staking and earning opportunities
- Fiat deposits/withdrawals in multiple currencies
- Trading fee discounts for CRO holders
- Prepaid crypto debit card with up to 5% cashback
Cons:
- Higher trading fees without CRO stakes
- Cashback paid in CRO tokens
- Mixed customer support reviews
Key Features Breakdown
1. Crypto.com Visa Debit Card
The card converts crypto to fiat for purchases, offering up to 5% cashback at Visa merchants. Available tiers depend on CRO staking amounts (locked for 180 days), with additional 8% annual interest on stakes.
👉 Explore Crypto.com Visa card benefits
2. NFT Marketplace
Crypto.com’s NFT platform features:
- Minting, buying, and selling NFTs
- Top-tier collections and creators
- Fixed 1.99% transaction fee
3. Automated Trading Bots
- DCA Bot: Recurring buy orders
- Grid Bot: Set price triggers and stop-loss/take-profit points
4. DeFi Wallet
- Store 1,000+ tokens across 30 blockchains
- Access to DeFi staking, lending, and DApps
- Swap tokens with real-time fee adjustments
Fee Structure
- Trading fees: From 0.075% (discounts for CRO stakers)
- Deposits: Free for crypto/fiat (AUD, EUR, GBP)
- Withdrawals: Network fees apply (e.g., 0.0005 BTC for Bitcoin)
User Experience
- Mobile App: Intuitive for buying/selling crypto, NFTs, and card management. Spot trading requires desktop.
- Desktop Exchange: Advanced charts (TradingView) and real-time data. Lacks futures/leverage trading.
👉 Compare with other exchanges like Binance
Customer Support
- 24/7 live chat (bot-assisted) and email
- Human agent response in 5–10 minutes
External Reviews
- Trustpilot: 2.0/5 stars (complaints about withdrawals and support)
- App Store/Play Store: Higher ratings but occasional order execution issues
Final Verdict
Ideal for beginners and passive earners, but advanced traders may prefer platforms with leverage. High CRO staking requirements could deter some users.
FAQ
Q: Is Crypto.com safe?
A: Yes, it uses 2FA and cold storage, but user reviews highlight occasional withdrawal delays.
Q: How do I get cashback on the Visa card?
A: Stake CRO tokens (minimum amounts vary by tier) for 180 days.
Q: Can I trade futures on Crypto.com?
A: No—only spot trading is supported.
Disclaimer: This review is for educational purposes only. Always conduct independent research before investing.